Privacy policy

Data controller

[legal name – to be completed] (La teua clau Inmobiliaria), Tax ID [NIF – to be completed], address [address – to be completed], contact email [email – to be completed].

What data we process and why

• Information, viewing and contact requests: name, email, phone and message, to answer and manage your request. Legal basis: your consent and pre-contractual steps at your request (Art. 6(1)(a) and (b) GDPR).
• Valuation requests: contact and property details, to prepare the valuation and, where applicable, a brokerage agreement.
• Property alerts: email and search criteria, to send you new listings. Legal basis: your consent, confirmed by double opt-in. Unsubscribe via the link in every email.
• Security: IP address and technical data to prevent abuse (Cloudflare Turnstile). Legal basis: legitimate interest.

Retention

We keep data while the relationship or request lasts and afterwards for the statutory limitation periods.

Recipients

We do not share your data except where required by law or necessary for the transaction you request. Cloudflare, Inc. acts as our hosting, security and email processor; international transfers rely on the EU-US Data Privacy Framework and/or standard contractual clauses.

Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to [email – to be completed], and lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).